Your privacy is our responsibility

vb666 only collects information that is necessary to provide its services. We may collect the following types of information:

1.1 Information you provide directly

• Full name, mobile number, and email address provided at registration
• National ID card or passport details for identity verification
• Date of birth (for age verification — only users aged 21 or above may use this platform)
• Financial transaction details: bKash, Nagad, Rocket, or Upay account numbers (used for transaction processing only)
• Customer service messages and communication records

1.2 Automatically collected information

• IP address and device identifier information
• Browser type and operating system information
• Platform activity logs (login times, game history)
• Information collected from cookies and similar tracking technologies
• Referral URLs and page visit data

vb666 uses collected information only for the following lawful purposes:

• Account management: To handle registration, identity verification, and account security.
• Service delivery: To process gaming services, bonuses, deposits, and withdrawals.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Legal compliance: To meet applicable legal obligations and respond to requests from regulatory authorities.
• Communication: To send necessary account notifications, security alerts, and customer service messages.
• Service improvement: To analyse user experience and improve platform performance.
• Responsible gaming: To monitor play patterns and provide support where potential issues arise.

Your information will never be used for sale to third parties.

vb666 may share your information with the following parties in specific circumstances:

3.1 Service providers

We work with trusted third-party service providers who perform specific functions on our behalf — such as payment processing, maintaining technical infrastructure, and fraud detection. All such providers are bound by strict confidentiality agreements and may only use the information for specified purposes.

3.2 Legal requirements

We may be required to share information with relevant authorities in response to a court order, government directive, or legal obligation. In such cases, we will provide only the minimum information necessary.

3.3 Platform security

Necessary information may be shared with security partners to prevent fraud, money laundering, or other illegal activity.

Important to note: vb666 never sells your personal information to advertisers, data brokers, or any other third party.

vb666 has adopted industry-leading security measures to protect your information:

• SSL/TLS encryption: All data transmitted on the platform is protected by high-level encryption, making it unreadable to unauthorised parties.
• Server security: Our servers are housed in secure data centres and are subject to regular security audits.
• Access controls: Only authorised staff can view user data, and access is limited to specific purposes.
• Two-step verification: Two-step verification is available as an additional layer of account security.
• Regular security testing: Routine penetration testing and security assessments are conducted to identify potential vulnerabilities.
• Payment information: Financial transaction data is stored in a fully isolated system and is never logged in full.

However, it is not possible to guarantee complete security for data transmitted over the internet. We are committed to ensuring the highest level of protection, but you should also take precautions on your end — such as using a strong password and keeping your login details private.

vb666 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

Cookies we use:

• Essential cookies: Required for the basic functioning of the platform (such as maintaining login sessions). These cannot be disabled.
• Functional cookies: Used to remember your preferences (such as language and settings).
• Analytics cookies: Collect anonymous statistics to understand how the platform is used.
• Security cookies: Help with fraud detection and account protection.

You can control or delete most cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to stop working.

vb666 retains your information only for as long as it is necessary or legally required:

• Account information: While the account is active and for a set period after closure as required by law.
• Transaction records: Financial transaction data is retained for the period required to meet applicable legal obligations.
• Customer service records: Communication history may be retained for a limited time after an issue is resolved.
• Activity logs: Retained for a set period as needed for security and fraud prevention.

Once the retention period ends, your information will be securely deleted or anonymised.

As a user of the vb666 platform, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incomplete or inaccurate information be corrected.
• Right to deletion: You may request deletion of your information in certain circumstances (though legal obligations will still apply).
• Right to restrict processing: In some cases, you may ask us to limit how your information is used.
• Right to object: You may object to your information being used for specific purposes.
• Right to data portability: You may request the information you have provided in a structured format.
• Right to withdraw consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise any of the above rights, contact us at [email protected]. We will review your request within a reasonable time.

vb666 strictly does not provide services to anyone under the age of 21. This platform is operated for users aged 21 or above only.

Age verification is mandatory at registration, and we reserve the right to verify age-related information. If there is any doubt about a user's age, the account may be temporarily suspended and additional verification documents may be requested.

If you suspect that a minor's information has been collected without our knowledge, please notify us immediately at [email protected] — we will delete that information and close the account as quickly as possible.

The vb666 platform may reference third-party services — such as payment gateways bKash, Nagad, Rocket, and Upay. These services have their own privacy policies, which can be found on their respective websites.

vb666 is not responsible for the data collection and usage practices of these services. We are only accountable for data protection on our own platform.

vb666 reserves the right to amend this privacy policy as needed. For significant changes, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email or mobile number
• By updating the "Last Updated" date at the top of this page

Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. We therefore recommend reviewing this page regularly.

vb666 gives the highest importance to responsible gaming. To this end, we may analyse user activity data to identify potentially problematic behaviour.

This analysis is conducted solely for the protection of users and is not used for any commercial purpose. We may reach out to provide support if needed.

For more information on responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live chat: Via the platform's live chat feature (available 24/7)

We take all requests and complaints seriously and aim to resolve them with full transparency. You can contact us in both Bengali and English.